Privacy Policy

1. Introduction

ClickConvert ("we", "our", or "us") operates the clickconvert.io website and SaaS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you register, we collect your name, email address, and password (encrypted).

2.2 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs the handling of your payment information.

2.3 Ad Platform Data

When you connect your advertising accounts (Meta Marketing API, Google Ads API, TikTok Marketing API), we receive and store access tokens (encrypted) to manage campaigns on your behalf. We access:

• Ad account names and IDs (Google Ads customer IDs, Meta ad account IDs, TikTok advertiser IDs)
• Facebook Page information
• Campaign, ad group, and ad performance metrics retrieved via the Google Ads API, Meta Marketing API, and TikTok Marketing API
• Pixel/dataset information for conversion tracking
• Billing and budget data necessary to create and manage campaigns

Data retrieved through the Google Ads API is used exclusively to provide ClickConvert services to you. We do not share, sell, or use Google Ads API data for any purpose other than the operation of the campaign management features you have authorized, and our use complies with the Google Ads API Terms & Conditions and Required Minimum Functionality policies.

2.4 Content You Provide

Product descriptions, images, and creative assets you upload for ad generation are processed by AI models to create advertising content.

2.5 Usage Data

We automatically collect information about how you interact with our service, including pages visited, features used, and campaign generation history.

3. How We Use Your Information

• To provide and maintain our service
• To generate AI-powered ad creatives and campaigns
• To publish and manage campaigns on connected ad platforms
• To process payments and manage subscriptions
• To communicate with you about your account and service updates
• To improve our service and develop new features

4. Third-Party Services

We use the following third-party services:

• Google Cloud Platform — Hosting and AI image generation (Imagen, Gemini)
• OpenAI — AI text generation for ad copy
• Stripe — Payment processing
• Meta Platforms (Meta Marketing API) — Facebook & Instagram Ads management
• Google Ads API — Google Ads campaign creation, management, and reporting
• TikTok Marketing API — TikTok Ads campaign management
• Neon — Database hosting

Each third-party service has its own privacy policy governing data handling.

5. Data Security

We implement industry-standard security measures including encryption of sensitive data (access tokens, passwords), secure HTTPS connections, and access controls. However, no method of electronic storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Disconnect your ad platform accounts at any time
• Cancel your subscription
• Request a copy of your data
• Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies on our platform.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

ClickConvert is operated by GSMARKETINGHUB.

Mailing address:
Calle Acueducto 8330
Col. Complejo Roma
Ciudad Juárez, Chihuahua, C.P. 32695
México

General contact and support: support@clickconvert.io

Privacy inquiries: privacy@clickconvert.io